At Lulu Boutique, we're committed to making every shopping experience pleasant, effortless, and enjoyable. Whether you have a question before placing an order or need assistance after your purchase, our Customer Care Team is always happy to help.
We aim to respond to all emails within 24–48 business hours, Monday through Friday.
To help us assist you more efficiently, please include your order number if your inquiry relates to an existing purchase.
Our team is happy to assist you with:
Order Status & Tracking
Shipping Information
Return & Refund Requests
Product Details
Size Recommendations
Payment Questions
Website Support
General Customer Service
Whatever your question may be, we're here to provide helpful guidance and make your experience with Lulu Boutique as smooth as possible.
Lulu Boutique
510 25th St
Riviera Beach, FL 33404
United States
Business Correspondence Only – Not a Return Address
Please note that this address is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. Once your request has been reviewed and approved, we'll provide the appropriate return instructions and the correct return address.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Emails received outside business hours will be answered on the next available business day.
To help us resolve your inquiry more quickly, please include the following information:
Full Name
Email Address
Order Number (if applicable)
A detailed description of your inquiry
If your inquiry involves a damaged, defective, or incorrect item, please attach clear photos of the product, packaging, and shipping label so our team can review the issue and assist you with the next steps.
Thank you for being part of Lulu Boutique.
We sincerely appreciate your trust and support. Our goal is to bring you styles you'll love, thoughtful customer care, and a shopping experience you can feel good about. Whenever you need a helping hand, we're just an email away.
Lulu Boutique — Your Style, Your Story. ✨
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